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February 02, 2009

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Sean Williams

Compensation is such a tricky topic. Fear is responsible for a lot of comp policy -- fear that a competitor will take your best people, fear that failing to pay out will demotivate employees, fear that your company's reputation will be damaged (i.e., thought of as "cheap.")

The problem with compensation in financial companies is contracts -- as you say, bonus makes up the largest proportion of comp, so there usually are codecils in contracts that call for a threshold bonus based on personal performance.

What is the result of failing to comply with a contract? That's another fear element for you.

The issue here isn't related to PR (we're just not that powerful in the halls of marble), it's related to the desire of many to see heads on pikes. The people who lead organizations are responsible for the strategy -- and they do need to be accountable for its failure. The rank and file, however, particularly sales people, execute the strategy. If they comply with the terms of their contracts, why shouldn't they be paid? You do the work successfully, you get paid, right?

Let's also mention the impact on the economy in general if there aren't any bonuses -- isn't there enough suffering right now? Why make it worse?

I will allow that organizations who received TARP funds now have a business partner likely to exercise "influence" over comp decisions, and rightfully so. But people who have fulfilled their obligations to their business deserve to have their reciprocal obligations fulfilled. John Thain wanted $10 million from B of A -- and he didn't get it; his performance didn't justify it. But the Merrill private banker who hit her threshold numbers in the worst market in 25 years deserves her bonus.

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